Your data, handled with care!
At Roundabout, we are all about treating your personal data with the respect it deserves. This policy is your guide to understanding how we handle your information. Here’s our promise to you:
- Your data will always be treated with care and used only for clear and specific reasons.
- We won’t keep your data longer than necessary - no hoarding!
Who are we?
Roundabout is the new travel rental service launched by Merry-go-round, which is the first choice for families in Glasgow shopping second hand. We support families socially through our events timetable and reduce the financial and environmental impact of raising children. We are a social enterprise and registered charity (Registration Number: SCO42448). We’re here to make family life a little easier - socially, financially and environmentally.
Your personal data – what is it?
Personal data is information that identifies you, whether on its own or combined with other details. It is all regulated by GDPR (General Data Protection Regulation 2016/679), and we make sure we:
- Use your data fairly, clearly and legally.
- Collect it only for specific, legitimate purposes and do not use it for anything else.
- Keep it relevant and minimal - no extra stuff!
- Keep it accurate and up to date.
- Only hold on to it for as long as we need it.
- Keep it safe and secure.
How do we use your data?
We may use your personal data for things like:
- Managing bookings: Confirming your rental, process payments and manage any changes or updates to your rental booking.
- Keeping in touch: Send you important reminders or inform you of any important updates during your rental period. We may get in touch if we have news, events, activities or services at Merry-go-round that we think would be of interest to you.
- Improving our services: Your feedback matters. We may contact you with surveys to learn about your experience to improve our services.
How Long We Keep Your Data:
We only keep data for as long as we absolutely need to. Whether it is for legal reasons, safeguarding or as per rental agreements.
How We Protect Your Information:
Your personal information is stored electronically and only accessible to our staff and board members for the specific purposes listed above.
Your Rights and Your Data:
You’re in control! You have certain rights regarding your personal data, including:
- Get a copy of your data.
- Correct any errors or outdated information.
- Asking for your data to be deleted if we no longer need it.
- Withdrawing consent to data use.
- Requesting your data to be provided to you or another organisation.
- Restrict further use of your information.
- File a complaint with the Information Commissioner's Office. https://ico.org.uk/global/contact-us/ or 0303 123 1113
What if we use your data for something new?
If we ever need to use your data for a new purpose, we'll always let you know and ask for your consent if needed.
Staff Training
Our team is trained to handle your data responsibility. We make sure they know their roles in keeping your information safe.
Contact Details
If you have any questions please contact Roundabout Glasgow
Email: rentals@roundaboutglasgow.co.uk
Tel: 07349311146